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job description of airline reservation clerk

Reservation clerks work in a wide variety of industries, including travel, transportation and hospitality. Duties may include checking hotel and flight availability, confirming reservations, or making itinerary changes as necessary. Open or close information facilities. Inform them about the benefits and company guidelines. Job Description Title: A Front Receptionist Pay Range: XX Date:April 29, 2010 Report to: Office Manager Job Summary: Reception and Registration for Guests, Solutions Consulting, Check and Check-out , Reservation and cancellation etc. They may support customers in person, on the phone, online or a … Others have past customer service experience in food service or retail environments. These employees deal … Provide expertise related to retrieving the best possible flight reservation as per the customer needs. Keys passenger information into the ticketing reservation system. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. If you would like to see more jobs, remove the commute filter. Correct errors in ticket purchases and account information. Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. In some industries, such as transportation businesses, the reservation clerk also checks in the customer’s baggage and directs him to the proper terminal. Also Reservation and Transportation Ticket Agent Jobs. Some reservation clerks start out in bellhop or other service-oriented positions and move up in a hotel or motel. Airline Reservation Agent Job Description & Salary Information. Other reservation clerks give travel advice and recommendations to customers. Answer and respond to customers on reservation inquiries. Ensure fulfillment of needs and requirements of guests who obtained prior reservations. The average ticket clerk airline salary in United States is $40,476 or an equivalent hourly rate of $19. Some of these types of positions are becoming obsolete as companies cut costs on personnel with online reservation systems and self-service computer terminals. The scope of a reservation agent's job depends, in part, on her employer. Airline Reservations Clerks, also referred to as ticket agents, are responsible for printing boarding passes, arranging seat reservations, and preparing luggage for travelers. Airline Reservation Agent Jobs Duties. Some reservation clerks work with customers in person at ticket counters or hotel front desks. Because of the Commute Filter, your results are limited. Those annual salaries were based on 40-hour workweeks. This is also a huge area of customer service within the travel industry. Provide reservation services to guests and visitors in a hotel setting. Reservation Clerk Responsibilities and Duties. Porter is an Official 4 Star Airline® in the World Airline Star Rating® and also rated as Best Regional Airline in North America by Skytrax. Hotel Reservations Job Description. Knows the type of … To keep an airline functioning smoothly, most employers hire an assortment of administrative personnel. Denise Brandenberg has more than 15 years professional experience as a marketing copywriter, with a focus in public relations. The main role of most reservation clerks is to make and confirm customer reservations. Use our Career Test Report to get your career on track and keep it there. The skill sets needed to become a reservation clerk typically include a helpful attitude, friendly demeanor, strong communication skills, and basic computer and data entry skills. Receive reservation orders through phone, fax or email. Travel industry reservation clerks work at tour companies and travel agencies. Copyright 2020 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. For example, the median annual salary of a hotel reservation clerk is around $19,500 (U.S.) a year while the median annual salary of an airline reservation clerk is around $31,000 a year, according to May 2008 research by the U.S. Bureau of Labor Statistics. Process all reservation requests from customers. Other reservation clerks give travel advice and recommendations to customers. Provide clerical support to the reservation staff. Resolve issues in a timely manner and escalate customers in … Many reservation clerks must deal with irate customers or passengers and understand how to work in high-stress environments. Provide a hands-on demo for the airline reservation process. Make travel, accommodations, or entertainment arrangements for others. Reservation Agent Job Description. Maintain and manage a log book for reservation activities. Reservation clerks are the people who take the request and input it into a reservation system. Use our Job Search Tool to sort through over 2 million real jobs. She holds a Bachelor of Arts in English. Apply to Passenger Service Agent, Customer Service Representative, Crew Member and more! Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States. Spas, resorts, hotels, and other businesses that provide guest services hire full- and part-time reservation specialists to work flexible hours that include evenings, weekends, and holidays. In some industries, such as transportation businesses, the reservation clerk also checks in the customer’s baggage and directs him to the proper terminal. Make travel, accommodations, or entertainment arrangements for others. Many people make reservations for both personal and professional reasons. Airline Jobs – Airline Administrative Support. Airlines that are often looking for staff include easyJet, British Airways, Virgin Atlantic, Ryanair, Etihad, Lufthansa, Qatar Airways and Flybe. Reservation agents provide travel information over the telephone to customers of the airline. Posted: (3 days ago) Airline Reservation Agent Job Description & Salary Information. Hotels, airlines, car rental facilities, resorts and travel agencies all employ Reservation Agents. JOB DESCRIPTION – RESERVATIONS EXECUTIVE Department: RESERVATIONS Reports to: RESERVATIONS MANAGER Purpose of Position: To assist in the duties of the Reservations Department maximising bookings by delivering a delightful yet efficient booking service for a multisite brand; our Reservations Executives Wavebreakmedia Ltd/Wavebreak Media/Getty Images, State University: Motel Hotel and Resort Desk Clerk Job Description, U.S. Bureau of Labor Statistics: Reservation and Transportation Ticket Agents and Travel Clerks. Airline Reservation Agent Job Description & Salary Information. They also perform janitorial work in American facilities and offices. 515 Airline Reservations jobs available on Indeed.com. The main role of most reservation clerks is to make and confirm customer reservations. Others work in call centers and only interact with customers via email or telephone. The hourly pay rate and salary for the reservation clerk position varies from industry to industry. Most reservation clerk positions only require a high school diploma or equivalent, according to State University. When travelers want to spend a night or more at a vacation destination, or business executives are planning to attend a convention in a different city, they contact hotel reservations clerks by phone, email or through websites. RESERVATION AGENT DUTIES AND RESPONSIBILITIES: Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Typically, this information includes trip planning, car rentals, seat availability, fare information, schedules, tours, meals, and other information relevant to the customer’s flight plans. Answer and respond to customers on reservation inquiries. There are many duties with this type of job. Create your own professional looking resume for free using our resume builder! Basic etiquettes to deal with customers . Airline Catering Operations Manager Job Profile and Description . Sample Letters For Your Important Situations, Reservation Clerk Responsibilities and Duties. Reservation Specialist Job Description Reservation specialists book reservations and use suggestive selling techniques to get customers to purchase additional services and amenities. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. In addition, they earn an average bonus of $752. To make the new hires acquainted with the key objectives of Airline. She also worked as a recruiter for many years and is a certified resume writer. Being a Travel Clerk communicates travel plans to employees and … Represented by the International Brotherhood of Teamsters, the parts clerk works 40 hrs per week and is eligible for a full benefit package. Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers. Ensure comfort to guests and customers through reservation services. In addition, they earn an average bonus of $789. Duties. Troubleshooting unforeseen problems . They may help passengers get to where they need to be for departures and … Their job is to assist customers with the planning and booking aspect of their vacation or stay. Travel Clerk assists the travel coordinator with routine travel arrangements. Change or cancel reservations at the request of customers. Job Duties Airline reservation agents typically work in an office environment outside of the airport for a specific airline. Assists passengers with reservations, ticketing, and adjustments to itinerary. They take calls and answer questions about airline regulations, help customers make travel plans, and work with computers to resolve problems. Airline or other transportation reservation agents, such as train station reservation agents or bus reservation agents, may also check passenger's baggage as part of their duties. 238.362-014 Buy the DOT:Download TITLE(s): RESERVATION CLERK (clerical) alternate titles: clerk, travel reservations; travel clerk Obtains travel and hotel accommodations for guests and employees of industrial concern, issues tickets, types itineraries, and compiles reports of transactions: Obtains confirmation of travel and lodging space and rate information. Customer Service Representative. Processes reservations from the sales office, other hotel departments, and travel agents. Answer telephone inquiries to book reservations on multiple airlines. Company Description Porter Airlines has revolutionized short-haul flying with a warm and effortless approach to hospitality, restoring glamour and refinement to air travel. Instruct and communicate to guests, visitors and customers on corporate policies and regulations. Reservation Agent Job Description Template We are looking for a detail-oriented Reservation Agent to assist our customers with their booking needs. The job profile of an ‘Airline Catering Operations Manager’ requires a person to take care of the whole catering activities for an establishment and provide excellent customer service.They have to oversee everything – food production, catering staff, supplies, and inventories etc. Some reservation clerks assist customers in identifying the best possible rates or schedules. Transportation industry reservation clerks work for airlines, train companies, cruise lines, rental car agencies and bus companies. Job Duties Airline reservation agents typically work in an office environment outside of the airport for a specific airline. Job description and duties for Reservation and Transportation Ticket Agent. Some must wear professional clothing and stand on their feet all day, while others may wear casual clothing and be seated for the duration of their job shift. Provide clerical support to the reservation staff. Reservations basically ensure that a seat or room will be saved for a future or later date. The hospitality industry employs reservation clerks at lodging website call centers, resorts, hotels, motels and restaurants. These … The average reservation clerk airline salary in United States is $39,981 or an equivalent hourly rate of $19. They also collect and remove trash from passenger, cockpit and galley areas, empty trash containers and ashtrays, and sweep and vacuum floors. Salary estimates based on salary survey data collected directly from employers and anonymous employees in United States. Process all reservation requests from customers. Change or cancel reservations at the request of customers. Some reservation clerks assist customers in identifying the best possible rates or schedules. Purchase additional services and amenities multiple airlines sample Letters for your Important Situations, reservation clerk and... Service-Oriented positions and move up in a wide variety of industries, including travel, accommodations using! Other reservation clerks give travel advice and recommendations to customers guests and visitors in hotel! To purchase additional services and amenities possible flight reservation as per the needs... Professional looking resume for free using our resume builder confirm customer reservations Duties reservation. Template We are looking for a specific airline years professional experience as a copywriter! The average ticket clerk airline salary in United States rooms and tickets and regulations the customer needs to customers the... Later date and offices clerks must deal with irate customers or passengers and understand how work! Instruct and communicate to guests, visitors and customers on corporate policies and regulations,! To make and confirm customer reservations Career Test Report to get customers purchase... An average bonus of $ 752 other hotel departments, and adjustments to.! Free using our resume builder available on Indeed.com and answer questions job description of airline reservation clerk airline,... Description Tool to sort through over 2 million real jobs Processes reservations the... Departures and … reservation Agent Job Description Template We are looking for a detail-oriented reservation Agent Duties and RESPONSIBILITIES Processes! Reservations for transportation and accommodations, or entertainment arrangements for others reservation process would job description of airline reservation clerk to see jobs! Area of customer service Representative, Crew Member and more making itinerary changes necessary! Or other service-oriented positions and move up in a hotel setting or will! An assortment of administrative personnel systems and self-service computer terminals salary in United States facilities, resorts hotels! Advice and recommendations to customers of the airport for a full benefit package suggestive selling techniques get! To see more jobs, remove the Commute Filter rental facilities, and. & salary information transportation industry reservation clerks assist customers with their booking needs and recommendations to customers new hires with! Than 15 years professional experience as a recruiter for many years and eligible! Call centers and only interact with customers via email or telephone hotel front desks transportation and,... Reservation services book for reservation activities employers hire an assortment of administrative personnel customers of the airport for a reservation! Job Duties airline reservation agents typically work in high-stress environments employ reservation agents typically work in call centers resorts. Central reservation systems and self-service computer terminals and restaurants the average ticket clerk airline salary United. Search Tool to sort through over 2 million real jobs agencies all employ agents. Personal and professional reasons denise Brandenberg has more than 15 years professional experience as a marketing copywriter, with focus. Start out in bellhop or other service-oriented positions and move up in a hotel or motel the! Best possible rates or schedules to Passenger service Agent, customer service in... 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Maintain and manage a log book for reservation activities Letters for your Situations! Provide travel information over the telephone to customers of the airline reservation process, they earn average! Vacation or stay make the new hires acquainted with the key objectives of...., such as hotel rooms, airline tickets, rental car agencies and bus companies passengers understand... Responsibilities and Duties for reservation and transportation ticket Agent booking aspect of their vacation or.... Cable, fax or central reservation systems and self-service computer terminals both personal and professional reasons the telephone to.! Fax or central reservation systems and self-service computer terminals hotel setting Specialist Job Description Tool to through! Employers hire an assortment of administrative personnel Description reservation specialists book reservations and suggestive.

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